At the moment, Ascent is operating as normal – however this may change as the situation across the UK develops. We’ll keep this page updated if coronavirus is likely to have any impact on our service to you.

If coronavirus is impacting you personally and you need to speak to us, please call our Customer Contact team on 0345 604 0860 between 8.30am and 5.00pm, Monday to Friday.

Further information and support can be found   

You can also use this 111 service if you suspect you have come into contact with the virus –