Leading the way by doing the right thing for customers, always.
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Working with you
We recognise that getting into debt can be a source of stress.  Our job is to make it as easy as possible to find a way forward and put debt issues into the past. Naturally we want to help resolve past credit issues as quickly as possible, but we pride ourselves on our flexibility to help people to get back on track financially.

Our highly trained UK based team is on hand to discuss your options; we will help you to assess your current circumstances and develop a fair and sustainable way forward.

Our Business Values
We have built our business on ethics which drive honesty, transparency and integrity.  These values underpin everything we do as we believe this approach will create successful and long-standing relationships. We are committed to conducting our operations fairly, ethically with the utmost regard for customers’ wellbeing.  Putting it simply we see exceptional compliance and the highest possible standards of dealing with customers as central to doing business and serving customers.

The Importance of Debt Management
The most important thing is not to ignore the situation but to take positive action.  Often, when debts are ignored, legal action is commenced.   Our role is to work with you and support you in taking ownership of the situation without passing judgment.  Whatever the reasons are, we are here to help you agree an appropriate resolution.

We are members of the Credit Services Association and abide by their Code of Practice.

You can call us on 0345 604 0860 or e-mail us at collections@ascent.co.uk and we will work with you to develop a repayment plan that’s most appropriate to your current circumstances.

Take a look at our customer support area to find a solution that’s right for you.