If you purchased a Persimmon Group property and received an equity loan from Persimmon towards the purchase, Ascent Performance Group Limited (Ascent) has been appointed to handle any enquiries you may have.
Ascent is pleased to offer a range of after sale services to Persimmon customers who purchased their home with the support of a shared equity loan (“Equity Loan”); this includes all customers who bought their home from Persimmon, Westbury, Charles Church and Hillreed but may also include other Persimmon Group companies.
This does not include homes purchased through Government schemes such as HomeBuy Direct, FirstBuy or Help to Buy. For enquiries regarding these government schemes please contact:
Housing Option Plus (HOP),
Target HCA,
PO Box 911,
Newport,
NP20 9NX
Tel No 0345 848 0235
target.hca@targetgroup.com
www.myfirsthome.org.uk
Your Equity Loan is secured by way of a second mortgage on your property and so it is important you comply with the terms and conditions of your Equity Loan agreement. If you are in any doubt we recommend you either contact us or take your own independent advice. There is a dedicated “Help” section via this link which will help you understand any actions you should consider taking.
We are committed to putting customers first. Our aim is to provide a high quality service, to listen to you and put you at ease.
We support a range of transaction types, which are summarised below. Full information packs for each transaction type can be accessed by clicking on our “Downloads” section. The list of fees payable for each transaction type is contained in the Fee section.
For each transaction type you will need to contact Ascent on 0333 010 0067 and receive permission before you proceed:
Equity Loan: FAQ
The market value for these purposes is the price a willing buyer will pay to a willing seller on the open market with vacant possession on the basis that you have fully and properly maintained, repaired and decorated your property.
If you are selling the property you must agree the market value with Equity Loan Provider by contacting Ascent on 0333 010 0067 before you agree your sale.
Ascent will contact you at least a month before your fees are due, to set up your repayment arrangement.
It is important that you pay the Interest Fees due on your Equity Loan as stipulated in your Equity Loan terms and conditions.
Please ensure that you contact us on 0333 010 0067 to arrange payment.
Your home may be at risk should you fail to make these payments.
If you are not able to repay your Equity Loan you should contact us at the earliest opportunity to discuss your situation and options available to you.
Ignoring the situation could result in your home being put at risk. Calling us on 0333 010 0067 will allow us the opportunity to work with you to find a solution.
We would also encourage you to seek ‘Independent Advice & Help’. Please use our dedicated “Help” section via this link which is designed to help you understand any actions you should consider taking.
We would also encourage you to seek ‘Independent Advice & Help’. Please use our dedicated “Help” section via this link which is designed to help you understand any actions you should consider taking.
Interest may accrue on your account, in-line with the agreement you have with the Equity Loan Provider. You should refer to your loan documentation to understand how this affects you
In the event that it becomes necessary to commence proceedings to repossess and sell your property you will also be liable for the associated costs.
Telephone number: 0333 010 0067
Contact us through the website
Address: Ascent, One St Peters Square, Manchester M2 3AF