Specialist Areas: Leadership, volume process management, debt recovery, litigation, customer engagement & rehabilitation and client relationship management, conduct risk & assurance

Niall has led Ascent since its formation in 2009, drawing on his experience gained in the financial services and credit management sectors delivering both office and field based solutions. Niall sets the tone from the top in our business, driving our “Do The Right Thing” approach to customer experience and outcomes. He encourages a culture of personal responsibility and impresses on all our colleagues the importance of having a good conduct culture and the resulting benefits to customers, clients, and the overall health of the firm.